- Course Code: D336
- Credits: 4
- Assessment Type: O
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- Competencies:
- Applies Information Technology Infrastructure Library (ITIL) concepts, core components, principles, and models of service management.
- Applies the Information Technology Infrastructure Library (ITIL) six activities of the service value chain.
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- 💡 Tips from Previous Students:
🧑🏫 Instructor Contact Information
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