• Course Code: D336
• Credits: 4
• Assessment Type: O
• Start Date:
• Target Completion Date:
• Actual Completion Date:
• Competencies:
  • Applies Information Technology Infrastructure Library (ITIL) concepts, core components, principles, and models of service management.
  • Applies the Information Technology Infrastructure Library (ITIL) six activities of the service value chain.

📚 Resources:

• 💡 Tips from Previous Students:

🧑‍🏫 Instructor Contact Information

• Course: • Instructor Name: • Email: • Phone: • Office Hours: